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The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.Choose Next Business Day Hardware Support when you need to: extend your hardware warranty coverage for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HP and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites.This Next Business Day Onsite includes one Preventive Maintenance Kit per year: when your printer informs you that a replacement kit is needed, simply call your HP Authorized Reseller or the HP Customer Care Center during normal business hours to request and schedule the Service. At an agreed time, an HP-trained technician will visit your site to replace the kit, clean the printer and provide you with a checklist of performed actions designed to maintain print quality.